Contact us

Information for businesses and the media

General enquiries:
If you are a consumer interested in getting solar, we suggest contacting the Energy Saving Trust on 0300 123 1234 (England/Wales) or 0800 1422 865 (Northern Ireland). For Scotland, call Home Energy Scotland free on 0808 808 2282.

For STA enquiries call 020 3637 2945 or email [email protected] or in an emergency call Leonie Greene, Head of External Affairs, on 07932 720091.

Postal Address
Solar Trade Association, Greencoat House, Francis Street, SW1P 1DH

Information for homeowners

If you are looking for general advice

For general information about solar PV and solar thermal technology or the different types of financial support available, please go to our dedicated website for homeowners.

You can also contact the Energy Saving Trust for advice about how to save energy and bring down your electricity and gas bills.

If you are looking for an installer

Feel free to use our ‘find a member’ tool to find a solar PV or solar thermal installer who is a member of the Solar Trade Association near you. Alternatively, if you are unable to find an installer in your area go to the Microgeneration Certification Scheme website for a further database of installers.

If you have a problem with your solar system

If you have any problems with your system, get in touch with your installer to alert them as soon as possible. If they do not resolve the problem, you can get in touch with the Microgeneration Certification Scheme (MCS) for technical problems or the Renewable Energy Consumer Code (RECC) for any other issues.