It has come to our attention over the past few weeks that some consumers are being approached by fraudulent companies using STA branding, and/or purporting to be the STA. This has occurred in the form of letters from the ‘British Trading Solar Association’ offering homeowners ‘free solar health checks’ as well as employment opportunities through freelance jobs sites.
We urge you to beware of any such communications as they are fraudulent.
If you receive unsolicited letters from companies offering free services for your solar panels, we advise you to either ignore the letter completely or, if you are concerned, to contact your original installer or an MCS-accredited installer that is also a member of a consumer body such as RECC or HIES for advice. All STA installer members are verified by these bodies, meaning they adhere to strict trading standards. If you’d like to escalate your complaint, please report the incident to the Citizens Advice Consumer Service on 03454 04 05 06.
Additionally, please note that the Solar Trade Association will always list employment opportunities on the careers page of our website and on LinkedIn– if you do not see a role listed here, it is not legitimate.